返金ポリシー

• 受注生産: すべての物理商品はお客様のために受注生産しています, so 返品・交換はお受けしていません for お客様都合, サイズ間違い, or 色の選択間違い. 衣類・アパレル商品については, check the サイズガイド carefully before ordering. 商品に不具合、破損、または説明と異なる点がある場合, お問い合わせください at eesotericmedia@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.